We are an online only store. Orders will be processed during the following hours. Monday: 9am - 5pm Tuesday: 9am - 5pm Wednesday: 9am - 5pm Thursday: 9am - 5pm Friday 9am - 5pm

We have a super quick 1-3 working day turnaround plus shipping time.

We use Royal Mail 2nd Class parcel You can upgrade your shipping to 1st class, just use the contact us page to upgrade.

You can choose to collect from us at the check out. When choosing this option you will receive our collection address on your confirmation email. You will receive a further email once your order is ready to collect. Within 1-3 working days. Our collection address is as follows: 4 Bradshaw Avenue Honley Holmfirth HD9 6ET

We do not accept returns of personalised items unless: Faulty Damaged in transit Spelling errors made by Wooden Topz Gifts Items must be returned within 14 days.

Contact us at any time. Please give us 24 hours to reply at busy times.